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Registered in England & Wales. Company No. 11758044. 

 Company ©2020 LyfeRoots Ltd 

Returns Policy

Returns Policy 

 

If you are not entirely satisfied with your purchase, we’re here to help. 

 

Returns 

We offer 14  days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition as you receive it. Your item must also be in its original packaging. Your item needs to have the receipt or proof of purchase

 

Refunds 

 

Once we receive your product, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the product. 

 

Any sale item will be refunded at the sales rate purchased. 

 

Shipping 

You are responsible for the shipping costs of returning your item.  Shipping costs are non-refundable. If the refund or return is due to a faulty or incorrect item then LyfeRoots will bear the costs of retuning the shipping cost, however we must be informed of the circumstances prior to the products being shipped back to us. 

 

Contact us 

If you have any questions regarding how to return your product then please contact us on 0203 556 5264 or support@lyferoots.co.uk.